Delete your account
Two ways to remove your Digitally Baffled account and personal data.
What deletion removes
We will remove or anonymise your profile information, chat messages and voice notes, uploaded files, call session history, invoice and agreement records, and push device tokens. Some data may be retained where required by law (for example, financial records for tax purposes) — where that applies, we keep it only for the minimum period required and tell you what we're keeping and why.
We confirm receipt of every request within 48 hours and complete the deletion within 30 days. For the full details, see section 10 of our privacy policy.
If you can sign in
Sign in and open your profile — scroll to the bottom and choose Delete my account. Your account and data are removed straight away.
Go to your profileIf you can't sign in
Enter the email address on your account and we'll take it from there. We'll confirm receipt within 48 hours and complete the deletion within 30 days.
Prefer email? Write to hello@digitallybaffled.com with the subject "Account deletion request".